- Extended Warranty
Boost profits and charm customers with the perfect product protection plans.
- Registration
Know and keep your customers close with an oh-so-simple registration experience.
- Claims Plus
Win over customers and unlock cost savings with automated, positive issue resolutions.
Developed by: Gorgias
Support Email: support@gorgias.com
About Gorgias
Gorgias is the #1 helpdesk for eCommerce. It transforms your customer support from painful to exceptional. Over 10,000 merchants manage all of their customer service in a unified platform integrated with Shopify and their favorite apps. Developed with Automation and Monetization at its core, Gorgias builds your brand with each customer interaction.
Gorgias and Clyde
With Clyde + Gorgias working together, you can create a seamless and positive support experience by syncing all warranty data inside your Gorgias account. Stay focused and close tickets faster by viewing Clyde contracts and claims information in the same window you use to talk to customers.
Use cases
- See the full picture of every customer
To provide excellent customer service, your team needs access to the customers entire relationship with your brand. With Clyde + Gorgias, you can view a customer’s warranty contract and claims information right alongside their order history.
- Turn your support center into a profit center
Notice the customer you’re working with doesn’t have a warranty on an eligible product? Your support team can now drive additional revenue by informing customers of their protection plan options post-purchase.
- Find open warranty claims in a flash
By using the Clyde integration your customer’s Clyde claims, protection plans, and any eligible products will be visibile as a selection in your customer information side-bar.
- Protect the relationships you’ve invested in
You’ve spent dollars and diligence in acquiring your customers—now protect that investment. Own the post-purchase journey with seamless experiences that build brand loyalty and make customers want to come back again and again.